JUCY Terms and Conditions

JUCYTURNS10 Terms and Conditions

  1. Information on how to enter and details of the prize form part of these conditions of entry. Entry into the promotion is deemed acceptance of these terms and conditions.
  2. The promotion is open to those in Australia and aged 18 years or over at the time of the promotion. Employees of the Promoter and the immediate families of such employees, are not eligible to enter.
  3. The #JUCYturns10 Promotion opens NZST 12:00am 24 September 2018 and ends at NZST 11:59:59pm on 03 December 2018 (“Promotion Period”). The promotion includes ten competitions, whereby each competition will be open for entry for one week only as outlined 1) Coral sea adventure from Cairns to Brisbane competition opens 12.00am 24 September 2018 and ends NZST 11:59:59pm on O1 October 2018. 2) Victorian road trip from Melbourne and back competition opens NZST 12.00am 01 October and ends NZST 11:59:59pm 08 October 2018. 3) North Queensland from Cairns and back competition opens NZST 12.00am 08 October 2018 and ends NZST 11:59:59pm 15 October 2018. 4) Great Ocean Road from Melbourne to Adelaide opens NZST 12.00am 15 October 2018 and ends NZST 11:59:59pm 22 October 2018. 5) Noosa wanderlust from Brisbane and back opens NZST 12.00am 22 October 2018 and ends NZST 11:59:59pm 29 October 2018. 6) Classic coastal adventure from Melbourne to Sydney opens NZST 12.00am 29 October 2018 and ends NZST 11:59:59pm 05 November 2018. 7) Legendary Pacific Coast from Brisbane to Sydney opens NZST 12.00am 05 November 2018 and ends NZST 11:59:59pm 12 November 2018. 8) South Pacific Sydney and back opens NZST 12.00am 12 November and ends NZST 11:59:59pm 19 November 2018. 9) Into the heart Red Centre, Adelaide and back opens NZST 12.00am 19 November 2018 and ends NZST 11:59:59pm 26 November 2018. 10)Kangaroo Island, Adelaide and back opens NZST 12.00am 26 November 2018 and ends NZST 11:59:59pm 03 December 2018.
  4. There is only ten prizes, and one prize will be announced each week during the promotion period. The first part of the prize is a 10-day JUCY Champ voucher that includes Stress Free JUCY insurance, which doesn’t include extras. The second part is a $500 Australia domestic flight voucher valued at $500AUD from a travel agent that JUCY will select as they see fit. This voucher must be used for travel related to this prize, which is travel to and from the Australian road trip pick up and drop off locations outlined in the trip itinerary. The third part of the prize is a $100 fuel voucher from an operator selected by JUCY. The voucher will be presented on pick up of the campervan. The last part of the prize is vouchers for local tours and activities to be completed during the 10-day road trip. The prize will be supplied by JUCY and is subject to availability.
  5. Prize winners are to share at least ten image posts or stories on their Facebook or Instagram channel throughout their 10-day trip; at least two of the ten images must include visibility of the JUCY vehicle and the winner experiencing the activity or tour voucher awarded to them. All posts or stories must tag the operator and JUCY. A copy and full rights of all the images and posts must be shared with JUCY following your trip and before 20 December 2018. A list of the operators to tag in posts will be provided to the winner once awarded the prize.
  6. Redemption of the prize is valid for booking and travel from 08 October 2018 – 20 December 2018 only. The prize must be booked via. the contact who awards your prize, and you must provide at least one weeks’ notice from when you want to pick up the campervan. All of the prize is subject to availability. The dates outside of the listed dates above are the “blackout dates” and cannot be booked for prize redemption unless decided in absolute discretion by the Promoter and is final.
  7. To enter the promotion, re-post the 10th Birthday road trip image on your Instagram channel with the hashtag #JUCYturns included. The relevant image must be shared publicly during the dates that the competition is open for.
  8. The prize will be awarded at the completion of the competition dates ends as listed in point 3. The winner will be determined by JUCY Group Limited (“Promoter”) and they will firstly, be randomly selected based on a number generator and the number entry that they entered. The quality of the entrant’s caption about why they want to win that road trip will be considered based on the opinion of the Promoter. In this scenario, quality includes but is not limited to, the thought and reasoning why this trip would be a fun road trip that represents a special Australian adventure to you. Promoter’s decision on the winner will be made is its absolute discretion and is final. Luck or chance plays no part in determining which entry will win the prize.
  9. Entrants can enter multiple times during the Promotion Period, provided that each image/picture is different and is accompanied by the hashtag #JUCYturns10 and is publicly posted on the entrants personal Instagram.
  10. In the event that an ineligible entry is selected or the Promoter is unable to contact a winner within three days of the end of the Promotion Period, having made reasonable attempts to do so, the Promoter may deem that winner’s entry invalid.
  11. The winning entrant will be contacted via Instagram which is where their #JUCYturns10 entry originated and may be asked for their full name, phone number, email address or other information required by the Promoter.
  12. The prize is not transferable, changeable or redeemable for cash.
  13. The winner must accept the prize as awarded by the Promoter, on the dates and at the locations specified by the Promoter in its sole discretion. If the prize involves travel or an activity, the winner and any other people who participate in the prize may be required to sign additional documentation, such as waiver forms. Additional terms and conditions for redemption of prizes may apply, including terms and conditions imposed by prize suppliers. The winner is responsible for ensuring that they hold all valid documents for travel that may be necessary.
  14. Neither the Promoter nor any other entity associated with this competition will be responsible for any late, lost, misdirected or incorrectly submitted entries, including but not limited to entries not received due to technical problems, social media privacy settings or human error. The Promoter has no control over the internet, its service providers or network lines and signals and connectivity and therefore accepts no responsibility for any problems associated with this technology.
  15. The Promoter reserves the right to disallow entries in its absolute discretion and without giving reasons.
  16. The Promoter and its associated companies accept no responsibility for any tax or other additional costs incurred by a participant in connection with the receipt of any prize under this Promotion.
  17. The Promoter reserves the right, at any time, to verify the validity of claims and determine the eligibility of entrants (including an entrant's identity) and to disqualify any entry or refuse to award a prize where false or misleading details have been given by an entrant, or where an entrant has behaved in a fraudulent or dishonest manner, or otherwise than in accordance with these terms and conditions or the spirit of the promotion.
  18. All entries become the property and copyright of the Promoter. By entering this promotion, entrants assign copyright in their entry to the Promoter.
  19. By entering this Promotion, entrants agree to the use of their names, photographs and likeness for promotional/advertising purposes, and agree to make themselves reasonably available for this purpose. The ensuing copyright will rest with the Promoter, without any claim to compensation from the entrants.
  20. Entrants agree not to post any content that is likely to be offensive, defamatory, or objectionable to any person or contain any copyrighted material.
  21. Entrants agree to comply with all reasonable directions of the Promoter and any prize suppliers. Entrants agree that they will not do anything that could bring the Promoter or its products into disrepute.
  22. If a winner cannot accept or take part in the prize for any reason, their prize will be void and no compensation will be payable.
  23. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  24. All decisions made by the Promoter its employees or agents are final and no correspondence will be entered into.
  25. In the event the Promotion cannot operate as anticipated, the Promoter may amend, suspend or cancel any aspect of the competition (including any prize) in its sole discretion.
  26. Except for any liability that cannot be excluded by law, the Promoter (including its officers, directors, shareholders, employees, advisors, assignees, agents, licensees, representatives, advertising and promotional agencies), excludes all liability (including negligence), for any personal injury or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where attributable to any of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter's control); (b) any theft, unauthorized access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected ; (d) any variation in the prize; (e) any tax liability incurred by a claimant or entrant; or (f) use of a prize.
  27. The Promoter collects and holds personal information provided by entrants for the purposes of this promotion and for future promotional purposes. Failure to provide requested personal information may disqualify a person from being able to receive a prize. All personal information provided by entrants will be held by the Promoter. Under the Privacy Act 1993, entrants have the right to access and correct any such personal information. Entrants may access and request correction of any of the details about them held by the Promoter by sending an email to privacy@jucyworld.com
  28. This Promotion is in no way sponsored, endorsed or administered by or associated with, Instagram. Any information provided by you in the course of this Promotion is provided to the Promoter and not to Instagram.
  29. These terms and conditions are governed by New Zealand law and entrants submit to the exclusive jurisdiction of the courts of New Zealand over any matter arising out of this Promotion and these terms and conditions.
  30. The Promoter is JUCY Group Ltd, 81 Fort Street, Auckland 1010, New Zealand. For further information call 1800 150 850 in Australia and 0800 399 736 in New Zealand.


Standard JUCY Competition Terms and Conditions

1. These terms and conditions together with any specific rules set out in Competition Notices (as defined below) are the Competition Rules (" Rules") and apply to competitions included on the www.jucy.com.au website or any of our other websites (" Competition"), unless otherwise expressly stated. By entering a Competition, entrants agree to be bound by these Rules.

2. Rules specific to each Competition are displayed in a notice included on the www.jucy.com.au web page posting for such Competition (" the Competition Notice") and are incorporated herein. In the event of discrepancy between these terms and conditions and the Competition Notice, the Competition Notice shall prevail.

3. JUCY Group Australia (“JUCY”) reserves the right to cancel or amend the Competition, the Competition Notice or these Rules at any time without prior notice. Any changes will be posted either within the Competition Notice or these Rules.

4. In the event of any dispute regarding the Rules, Competition Notice, conduct, results and all other matters relating to a Competition, the decision of JUCY shall be final and no correspondence or discussion shall be entered into.
Qualifying Entrants

5. Employees of JUCY or any company involved in the Competition or any advertising agency or web company connected with JUCY or any such persons subsidiary or associated companies, agents or members of their families or households, are not eligible to enter the Competition. JUCY reserves the right to verify the eligibility of all entrants.

6. Additional eligibility requirements may apply to a specific Competition, e.g. a valid passport, visas and/or driver’s licence will be required if the Competition is a car or includes travel outside New Zealand and/or car hire.

7. By entering the Competition, you hereby warrant that all information submitted by you is true, current and complete.

8. JUCY reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of these terms and conditions.

9. In the event that any entrant is disqualified from the Competition, JUCY in its sole discretion may decide whether a replacement should be selected. In this event, any further entrant will be selected on the same criteria as the original entrant and will be subject to these Rules.
Competition Entries

10. Only one entry per person per Competition is allowed and multiple entries will result in an entrant being disqualified (unless this is a photo competition, where more than one entry is acceptable but only one entry can win). Where a winner has been selected and JUCY discovers or has reasonable grounds to believe the winner has made more than one entry, JUCY reserves the right to select an alternative winner. Any further entrant will be selected on the same criteria as the original entrant and will be subject to these Rules.

11. Competition entries must be made in the manner and by the closing date specified on the Competition Notice. Failure to do so will disqualify the entry.

12. Proof of posting or emailing cannot be accepted as proof of delivery. JUCY cannot accept responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorised access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions, virus, bugs or other causes outside its control.

13. Entrants should note that unless stated otherwise, JUCY does not accept responsibility for the return of any Competition entries, including those consisting of artistic or other material.

14. You must answer all questions on the Competition form to be eligible.

15. Competition participants (" Competitors") must be 18 years of age or more.

16. The Competitors biographical details and names and photographs and audio-visual recordings of the Competitors may be used for publicity purposes in all media by JUCY and Competitors agree that they must make themselves available for this purpose.

17. All photos / video / media submitted to JUCY becomes intilectual property of JUCY to be used in this and any further advertising / promotions.

18. Competitors agree that they will, if requested by JUCY, appear in a “trailer” or other advertisement designed to promote the company.

19. Where the prize is a trip, Competitors agree that the winner will make themselves available on request for promotional photographs and video and that JUCY may transmit and authorise the transmission of the edited recording, together with their photographs and biographical material, for any purpose and by any means throughout the world in perpetuity.

20. Where the prize is a trip, the prize does not include the cost of passports, airfares, visas, medical expenses, spending money, airport or hotel transfers, travel or personal insurance, items of a personal nature, meals or beverages, airport or port taxes, government taxes or levies, laundry, telephone calls, additional nights or room upgrades. The prize is non-transferable and not redeemable for cash. All components of the prize must be taken together.

21. It is a condition of accepting a travel prize that the winner may be requested to present a credit card upon arrival at the hotel/rental branch to cover all incidentals which may be incurred.

22. JUCY reserves the right to conduct security verification checks in relation to the prize winner at its absolute discretion. The prize winner may be required to sign a declaration confirming eligibility to accept the prize.

23. The prize winner is advised that tax implications may arise from prize winnings and independent financial advice should be sought prior to acceptance of the prize.

24. Prize winners will be notified in the manner and within the time specified on the Competition Notice. Return of any prize notification as undeliverable or failure to reply within 30 days may result in disqualification and selection of an alternate winner. If more than one prize is awarded only one prize per entrant will be awarded.

25. Claims for prizes must be made in the manner and within 30 days of JUCY contacting the winner. Failure to claim a prize within this time or in the manner specified may result in disqualification and selection of an alternate winner.

26. Prizes are non-transferable and there is no cash alternative. JUCY reserves the right to substitute prizes of equal, greater or less value at any time.

27. All taxes, insurances, transfers, spending money and other expenses (including meals or personal expenses, upgrades, petrol etc) as the case may be, unless specifically stated, are the sole responsibility of the prize winner.

28. If for any reason this Competition is not capable of running as planned including, but not limited to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of JUCY which corrupts or affects the administration, security, fairness, integrity or proper conduct of the Competition, JUCY reserves the right in its sole discretion to cancel, terminate, modify or suspend the Competition.

29. By entering JUCY's online competitions you accept the following:-
- A complete release of Facebook by each entrant or participant
- Acknowledgment that the promotion is in no way sponsored, endorsed or administered by, or associated with Facebook
- Disclosure that the participant is providing information to JUCY and not to facebook

30. All promotions are no way sponsored, endorsed or administered by, or associated with, Facebook. You understand that you are providing your information to JUCY and not to Facebook. This information will only be used to send subscribers updates from JUCY.

31. To the full extent permitted by law, JUCY will not be liable to the winner in respect of any claim for any loss, damage or injury whatsoever (including, without limitation, any consequential, indirect, special, punitive or incidental damages) or for any physical or mental injury suffered by the winner or friend as a result of or in connection with the Competition or by reason of the utilisation or application of any prize won in the competition.

32. JUCY respects privacy rights under the Privacy Act 1993 and is required to comply with the privacy principles in respect of the collection of personal information from individuals.

33. These terms and conditions shall be governed by and construed in accordance with the laws of New Zealand and shall be subject to the non-exclusive jurisdiction of New Zealand courts.